Privacy Policy

This Privacy Policy applies to all of the products, services and websites offered by Lavabit Inc. (Lavabit). References to “we,” “our” and “us” refer to Lavabit, while “you” and “your” refer to the Lavabit customer or user.

The Information We Collect

When you visit Lavabit you provide us with two types of information: personal information you knowingly choose to disclose that is collected by us, and website use information collected by us as you interact with our website.

Information You Provide

When you register with Lavabit, you may provide us with certain personal information, such as your name, your email address, your gender, and any other personal information that you willingly choose to provide to us.

Passwords are encrypted in our databases. We cannot read your password. When you enter sensitive information (such as your password), we encrypt that information using secure socket layer technology (SSL).

You acknowledge and agree that Lavabit may occasionally send you communications regarding your account or our services via email.

Website Use Information

When you enter Lavabit, we collect your browser type and IP address. (NOTE: only applicable to our website, Cloud and Mail services, not our VPN service) This information is gathered for all Lavabit visitors. In addition, we store certain information from your browser using “cookies.” A cookie is a piece of data stored on the user’s computer tied to information about the user. We use session ID cookies to confirm that users are logged in. These cookies terminate once the user closes the browser. Read more about this in our Cookie Policy.

Lavabit automatically receives and records information on our server logs from your browser, including your IP address, cookie information, and the page you request.

We use persistent cookies to store website usage information. Persistant cookies are stored on your computer for a longer period of time. Such information is not personally identifiable.

Uploading Data

When uploading data to Lavabit, you send us that specific data and you also send file system information, including names of files and directories. Lavabit may also record your IP address when you submit information. Files are encrypted with Secure Socket Layer (SSL) during transfer.

How We Use The Information

  • We use information we collect for purposes of providing the services, auditing, research and analysis in order to maintain, protect and improve our services, ensuring the
  • functioning of our servers, providing customer service and developing new products and services for our customers and prospective customers.
  • We will not sell or market the email addresses or other collected personal information of registered Users to third parties.
  • We will not view files or traffic that is transferred through or stored by Lavabit.
  • We may view your file system information (file extensions, sizes etc. but not your file contents) to provide technical support.
  • We may share certain types of non-personal identifiable information such as average number of files for all users.

Children Under Age 13

Children under 13 are not allowed to register with Lavabit. Lavabit does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register.


Lavabit uses industry standard security measures to protect against the loss, misuse and alteration of the information under our control.

If you cancel your account, your Personal Data and other information may be retained in our archive or backup record.


Lavabit may contain links to other websites. We are of course not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy applies solely to information collected by Lavabit.

Changes to This Policy

Lavabit reserves the right in our sole discretion to revise, amend, or modify this policy and our other policies and agreements at any time and in any manner. Notice of any revision, amendment, or modification of this policy will be posted on Lavabit’s websites, and a User’s continued use of the Service will signify agreement to such changes.

Last revised: 13.07.2018